HOW AI WILL (CAUTIOUSLY) TRANSFORM BANKING
Is ITIL Still Relevant in a DevOps World?
Self-Driving Finance: Get on Board or Get Left Behind
AIOps and Why IT Should Care
Ghost-written bylined article for VP of Product Development and Cloud Operations at OpsRamp
Deciding on a Data Warehouse
What a Fearless Marketer Looks Like in a Scaling Startup
Guest post to Marketo.com by Synthio.com
Best Practices for Data Appending
Busting 3 Pervasive Myths about AIOps
THE HACKIES: A customer-centric approach to building marketing and sales stacks
B2B Buying is Broken! Here is How to Fix It.
Article submission for Hackies Awards, 2017
Business Insider: BI Studios, 9/8/16
Contributed article post to Business Insider Studios about the business impact of chatbots. Article is a lead in to the Ultimate Guide to Chatbots for Business ebook.
3 Pillars of Building a Total Rewards Strategy That Works
Case Study/Success Story
Customer Success Spotlight -Travel/Ecommerce
Video Case Study - Verizon
Business Intelligence/Reporting Case Study - Big Data
Success story highlighting using embedded software in business intelligence and reporting.
Software Onboarding/Training - Case Study
Customer Success Spotlight: IT Solutions
Ebooks and White Papers
(Ebook) The Ultimate Guide to Chatbots for Business
(Ebook) The 7 must-have automated documents for business success
Be Local, Think Global
White paper about the importances of selecting a managed services provider with geographically distributed experts.
(White Paper) Intelligent Data Warehousing
White paper introducing intelligent data warehousing platform aimed at small and mid-sized businesses
(Ebook) Hidden in Plain Sight: Conflicts of Interest
(White Paper) Addressing the Cybersecurity Skills Gap with Managed Services
(White Paper) Managing the IoT Data Explosion
(Ebook) Repelling Cyberthreats in a Multi-Cloud Environment
Product Marketing, Corporate Communications
ServiceRocket Training Data Sheet
Brochure - Customer Reference Program
Product Brochure - Aviation/Connectivity