Writing

Web

Succeeding in the Digital Age with a Managed Cloud Network Strategy

https://www.coresite ... k-strategy

Applying Workload Orchestration to Experimental Biology

The New Stack https://thenewstack. ... l-biology/

Remaking the Modern Enterprise CIO w/Conversational AI

https://www.artifici ... ational-ai

Self-Driving Finance: Get on Board or Get Left Behind

https://personetics. ... ft-behind/

AIOps and Why IT Should Care

https://appdevelopermagazine.com/aiops-and-why-it-should-care/

Ghost-written bylined article for VP of Product Development and Cloud Operations at OpsRamp

What a Fearless Marketer Looks Like in a Scaling Startup

https://blog.marketo ... artup.html

Guest post to Marketo.com by Synthio.com

Best Practices for Data Appending

https://synthio.com/ ... anagement/

Busting 3 Pervasive Myths about AIOps

TechHq https://techhq.com/2 ... out-aiops/

Why it's time your business went all in on chatbots

Business Insider: BI Studios, 9/8/16 http://www.businessi ... ice-2016-9

Contributed article post to Business Insider Studios about the business impact of chatbots. Article is a lead in to the Ultimate Guide to Chatbots for Business ebook.

Case Study/Success Story

Product Innovation Case Study - DevOps, Infrastructure

https://www.hashicorp.com/case-studies/mercedes/

eCommerce Case Study - Data Centers/Networking

http://www.coresite.com

Download

Travel Customer Success Spotlight - Natural Language Search

http://www.inbenta.com

Download

Business Intelligence/Reporting Case Study - Data Visualization

Success story highlighting using embedded software in business intelligence and reporting.

Download

Onboarding/Training Case Study - Learning Management Systems

http://www.servicerocket.com

Download

Document Automation Customer Success Spotlight - IT Solutions

Download

Helpdesk Monitoring Customer Success Story

2021 https://www.appdynamics.com/case-study/cisco

Customer story about Cisco using AppDynamics to keep its global help desk operations running at peak efficiency.

Ebooks and White Papers

(Ebook) The Ultimate Guide to Chatbots for Business

Download

(Ebook) The 7 must-have automated documents for business success

Download

(White Paper) Intelligent Data Warehousing

White paper introducing intelligent data warehousing platform aimed at small and mid-sized businesses

Download

(Ebook) Hidden in Plain Sight: Conflicts of Interest

Download

(White Paper) Addressing the Cybersecurity Skills Gap with Managed Services

Download

(White Paper) Managing the IoT Data Explosion

Download

(Ebook) Repelling Cyberthreats in a Multi-Cloud Environment

Download

(Buyer's Guide) Executive’s Guide to Selecting an Atlassian Managed Services Provider

Middle funnel (MOFU) asset providing 5 key criteria for selecting an Atlassian Managed Services Provider

Download

Product Marketing, Corporate Communications

ServiceRocket Training Data Sheet

Download

Brochure - Customer Reference Program

Download

Data Sheet - Big Data Startup

Download